Thursday, March 18, 2010

Internet Providers: Losing The Race

Yet again, I have been without Internet at home for nearly a week (hence the lack of blog posts, sorry). I have been calling my provider twice a day: keeping a calm voice; raising my voice; trying to be nice; trying to show my anger; trying any (honest) tactic I can to get a technician to come and fix the problem.

I have been at the wireless café nearby 3-4 times a day: sometimes 7am in the morning; sometimes 11pm at night; sometimes inside; sometimes camped outside like a squatter, trying to tap into their wireless network at odd hours. (Thankfully, so far, none of their employees have been diligent enough to turn off their Internet connection upon leaving at night.) The café is getting sick of seeing me and I’m getting sick of buying Iced Lemon Teas whilst pretending that I’m going to leave soon and/or buy some food.

Every time this happens, I think “why, why, why?” Why is it that we are blessed with such brilliant technology, but at any given point in time, there are thousands if not millions of us unable to partake in our global conversations because our Internet providers can’t keep up in the race? If we can keep up - and learn all the zillions of applications that we need to as users, why can’t the Internet service providers keep up?

Come on service providers: Step up, get fitter, boost your stamina, and don’t (make us all) lose the race.


1 comment:

Dianne Sharma-Winter said...

Exactly! I have been having internet connection issues but with no service provider who even wants to listen to my problem! All I want is a connection that can keep up with grandma for goodness sakes! When did humans (and even grandma's ) get faster than computers? I have taken to doing yoga while waiting for my page to load or drop out...seventeen Suirya Namaskar to load one gmail is the record!

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